Effective date: June 5, 2025

This Privacy Policy explains how Achilles Coaching & Leadership (“we,” “us,” or “our”) collects, uses, and protects information in connection with our business operations and our internal software integrations, including our integration with Intuit QuickBooks Online.

Information We Collect

In the course of providing coaching and leadership services and managing billing, we may process the following information about our clients:

• Contact details such as name and email address.
• Billing and invoice information, including amounts, dates, and payment status.
• Records of services purchased and engagement history.

How We Use Information

We use this information solely to operate our business, including to:

• Create and send invoices and process payments through QuickBooks Online.
• Identify existing clients and maintain accurate billing records.
• Coordinate coaching schedules and service delivery.

Our QuickBooks Online Integration

We use a private, internal automation that connects to our own QuickBooks Online company to read existing customer records and create invoices. This integration is used only by authorized personnel within our organization. It is not offered to the public and is not listed on the Intuit App Store.

How We Share Information

We do not sell personal information. We share information only with service providers that help us operate our business (such as Intuit QuickBooks Online for accounting and invoicing) and only as needed to provide our services or as required by law.

Data Security

We use reasonable administrative and technical safeguards to protect the information we process. Access credentials for our integrations are stored securely and limited to authorized personnel.

Data Retention

We retain client and billing information for as long as necessary to provide our services and to meet legal, accounting, and tax obligations.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Achilles Leadership
Email: info@achillesleadership.com
Website: https://achillesleadership.com